Breaking Journey Information interview: Nikos Paspalakis, chief govt, Surprice Automobile Leases | Focus

Surprice Automobile Leases has been honoured with the title of Greece’s Leading Car Rental Company on the World Travel Awards.

Right here Breaking Journey Information speaks to Nikos Paspalakis, chief govt of the corporate, to learn the way it feels to have been recognised by voters from across the globe.

Breaking Journey Information: Having claimed a high title on the World Journey Awards, how does it really feel to have gained?

Nikos Paspalakis: Certainly, it’s a nice honour to have gained such a title.

Particularly when it comes from a traditionally nicely esteemed physique as World Journey Awards.

To be voted as your nation’s main firm makes all of us actually proud but in addition, we deeply really feel the accountability in direction of our clients to change into even higher within the years to return.

It additionally provides us the power to proceed our work and enhance much more Surprice.

Having gained such a title is one of the best proof that we’re heading in the right direction and that the one approach ahead wanting into the longer term is the focus on high quality service and spend money on expertise.

BTN: How will the trophy show you how to to advertise Surprice Automobile Leases as we transfer into 2022?

NP: The entire world skilled distinctive issues in the course of the previous 18 months.

Specifically, our business suffered loads as a result of restrictions on travelling.

We confronted an enormous discount in each volumes and turnover of our enterprise and most necessary we discovered ourselves within the place of not having the ability to make any form of forecast.

But once more, we used that point to work on our weaknesses and take the suitable corrective actions in order to be able to service once more our clients.

This yr issues progressed quickly and abruptly, we discovered ourselves to work on full pace.

Thus, we didn’t have the time to advertise our new modifications and the way these have an effect on our product, nevertheless, the faultless sense of the shoppers gave us a significant device to advertise Surprice Automobile Leases subsequent yr.

Having this title after our strategic transfer in direction of company stations within the main cities of Greece (Athens and Thessaloniki) in addition to serving to our native companions/franchisees to be environment friendly and simpler, it should assist us to advertise Surprice because the outcomes of it have been rewarded by clients themselves.

BTN: What’s it that caught the attention of voters; what do you suppose it’s that separates Surprice Automobile Leases from its opponents in Europe?

NP:  There’s a well-known quote by Albert Einstein, ‘Within the midst of each disaster, lies nice alternative’.

As talked about earlier than, discovering ourselves in the course of an unprecedented scenario, we needed to plan the day after.

We concentrated ourselves to determine our weaknesses and created a roadmap of how these could be fastened.

We additionally put ourselves on the sneakers of our clients, making an attempt to determine what could be their wants and their necessities when this disaster is over.

Thus, we targeting making a pleasant and protected setting for our clients and supply them with one of the best service we are able to.

In any case a sure mannequin of a automobile is similar for everybody. It’s the service {that a} buyer receives that may separate an organization from its opponents.

That is what we consider caught the attention of the voters and gave us this prestigious title.

Extra Data

Discover out extra about Surprice Automobile Leases on the official website.